Privacy Policy
Last updated: June 28, 2025
This Privacy Policy describes how Grow Smarter (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from growsmarter.in (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site and update the "Last updated" date.
How We Collect and Use Your Personal Information
We collect personal information about you from a variety of sources, including information you provide directly, information collected automatically (such as through cookies and analytics), and information from third parties. We use this information to provide and improve our Services, process orders, communicate with you, comply with legal obligations, and for marketing and analytics purposes.
Information We Collect
- Contact details (name, email, phone number)
- Order and payment information (order details, payment confirmation)
- Account information (if you create an account)
- Shopping activity (items viewed, added to cart, wishlist)
- Newsletter signup and marketing preferences
- Customer support communications
- Usage data (device, browser, IP address, interaction with the Site)
Cookies and Tracking Technologies
We use cookies and similar technologies, including Google Analytics and Facebook Pixel, to collect usage data, analyze trends, and deliver personalized content and advertising. You can control cookies through your browser settings, but disabling cookies may affect your experience.
Third-Party Services
We use third-party services such as Google Analytics, Facebook Pixel, and PhonePe payment gateway. These providers may collect information as described in their own privacy policies. We encourage you to review their privacy practices.
How We Use Your Information
- To provide and fulfill our Services, including processing orders and payments
- To communicate with you about your orders, account, or inquiries
- To send you marketing communications and newsletters (with your consent)
- To analyze and improve our Site and Services
- To detect and prevent fraud or misuse
- To comply with legal obligations
How We Disclose Your Information
- With vendors and service providers who help us operate the Site and provide Services (e.g., payment processors, analytics, marketing partners)
- When required by law or to protect our rights
- With your consent or at your direction
User Generated Content
If you post reviews or other content on our Site, this information may be publicly accessible. Please do not share sensitive information in public areas.
Third Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing information.
Children’s Data
Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Retention
We use reasonable measures to protect your information, but no system is completely secure. We retain your information as long as necessary to provide Services, comply with legal obligations, and resolve disputes.
Your Rights and Choices
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Withdraw consent where applicable
- Request data portability
- Restrict or object to certain processing
To exercise your rights, please contact us using the details below. We may need to verify your identity before fulfilling your request.
International Users
Your information may be transferred and processed outside your country. We take steps to ensure appropriate safeguards for international transfers.
Contact Us
If you have questions or wish to exercise your rights, contact us at:
- Phone: 9805862313
- Email: growsmarter.enquiries@gmail.com
By using our Services, you agree to this Privacy Policy.